FAQ

  • What services does Serenity Locs and Curls offer?

    Serenity Locs and Curls offers a variety of services for natural hair, Loc installs, loc re-twist/re-tie, two-strand twist, wash and go, and braids. We also have customized scalp and hair treatments.

  • How do I make an appointment?

    If this is your first time at Serenity Locs and Curls or you are not a member you can make an appointment over the phone.

    Healthy Hair Members can book an appointment online or over the phone.

  • What is your cancellation policy?

    We ask that you please reschedule at least 24 hours before the beginning of your appointment or you may be charged a cancellation fee of 35% of the price of your scheduled appointment.

  • What are the benefits of becoming a Serenity Locs and Curls member?

    Members receive exclusive discounts on services and products, priority booking, exclusive access to online booking, and access to special promotions and events.

  • Can I share my membership benefits with someone else?

    Memberships are non-transferable and can only be used by the person whose profile it is connected to.

  • Can I purchase a membership for someone else?

    Yes, you can purchase a membership for someone else, your card will be on file for the reoccurring month charge, and you can also purchase packages or gift certificates.